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June 16, 2019

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Using Your Account


Account Information

You are able to manage all of your account information directly on the web site through the My Account option in the top menu bar. This includes contact information, email address, logos/signatures, billing & shipping information, interior personalization information and return address details (to be printed on envelopes.)

We are completely committed to maintaining the privacy of our customers. We do not sell or rent your personal information to marketers. Also, your mailing lists are used solely for the purpose of addressing your cards. While we save your addresses in your personal address book for future mailings, only you have access to those contacts via your password. Please see our Privacy Policy for greater detail.


What if I forgot my password?

When registering for CardCare you will be asked to enter a password (case sensitive.) In the future, if you forget your password you will be able to reset your password by having a new password emailed to you. Then you can change your password upon logging in to your account via the My Account option in the top menu bar. If you are still unable to retain your password, email Customer Service from the email address of the account and we will reset your password manually and notify you within 24 business hours.


Return Address

You have the option to manage multiple return address (for printing on envelopes) in your account. This information is separate from your shipping and billing information as well as your contact information. To access this option, select the My Account option in the top menu bar, click on the Manage Saved Info tab and then the Return Address link.


My Address Book

Your CardCare account provides you with an Address Book, which allows you to keep the mailing information of all your client, customers, friends and family members so that you can easily order cards for your contacts. Only you can access this information and it is kept completely private. Adding new people to your book is fast and easy. When in the address book, simply click on Add Contact under the Manage Address tab and you will be taken to our new entry page. If you want to add a larger group of people to your address book (more than 10), we suggest that you upload the list, rather than entering it by hand. You can keep your addresses organized and separated into groups by using our Manage Contact Groups option.

From your Address Book you will be able to choose the recipients for whom you wish to shop. For instance, if you would like to purchase for an entire group of people, go to the Find Address tab in the Address Book, query for the group of contacts and then click the select all contacts in this group link to check the boxes next to each name. You have many options to help you manage your addresses in your Address Book.


My Signatures/My Logos

CardCare provides you with many features to personalize your greeting cards and mailings. One of those features is the ability for CardCare to keep signatures and logos on hand for future use inside cards. There is no limit to the number of signatures and logos that you can have on file with CardCare however, we ask that if you know a signature is outdated, that you delete it from your list of options. You can submit signatures and submit logos to be added to your account online at anytime. Best of all, the quality is very high and often, it is difficult to determine if the signature was printed on the card or if it was hand signed. This feature saves time by keeping you from needing to sign hundreds of cards for special occasions. To manage your signatures and logos on file, go to the My Account option at the top of the website. From there, the Manage Saved Info tab and then the appropriate signature/logo link.